Effective Date: January 16, 2024
Thank you for choosing CodeQuint for your digital marketing needs. We are committed to delivering exceptional services, and your satisfaction is our utmost priority. Please carefully review our refund policy, which outlines your rights and responsibilities regarding refunds.
- Scope of Services: This refund policy applies to all digital marketing services provided by CodeQuint, encompassing key services such as Website Design and Development.
- Refund Eligibility: Clients may qualify for a refund under the following circumstances:
- Unsatisfactory performance of services.
- Failure to deliver services as agreed upon.
- Any other situations deemed appropriate by CodeQuint.
- Non-Refundable Items: Certain items or costs, such as setup fees, consultation charges, and other specified non-refundable expenses, may not be eligible for a refund.
- Client Responsibilities: To be eligible for a refund, clients must fulfill their responsibilities as outlined in the service agreement and meet any additional criteria specified by CodeQuint.
- Cancellation and Termination: Refund policies may differ based on the reason for cancellation or termination. Clients are encouraged to review specific terms related to cancellation and termination in their service agreement. For subscription-based services, cancellation requests made after the initial 3-month period will be eligible for a refund, subject to the terms outlined in the service agreement.
- Refund Process: To initiate a refund request, clients must follow the process outlined in the service agreement. CodeQuint will promptly review and process eligible refund requests.
- Partial Refunds: CodeQuint may, in certain circumstances, offer partial refunds, determined on a case-by-case basis.
- Timeline for Refund Processing: Approved refund requests will be processed within 14 business days. The timeline may vary based on the nature of the refund and any additional verification requirements.
- Communication of Policy: Clients are responsible for familiarizing themselves with our refund policy, available on our website and included in our service agreements. Any updates or modifications to the policy will be communicated to clients promptly.
- Exceptions and Special Cases: Exceptions to the refund policy may be considered for unique or special cases. Clients are encouraged to contact CodeQuint directly to discuss individual situations.
By engaging with CodeQuint, clients acknowledge and agree to abide by this refund policy.
If you have any questions or require clarification on our refund policy, please contact us at [email protected]
Note: This refund policy is subject to change, and clients will be notified of any updates.
Thank you for choosing CodeQuint. We appreciate the opportunity to serve you.